Welcome

All work meets the highest standards of quality and stability. If you are not satisfied, please email me immediately.

Payment

I only accept PayPal.

Shipping

Shipping and handling charges are stated on each listing or bid. I normally ship with insurance so please let me know if you don’t want insurance.

Commissions and custom requests will be shipped First Class if under 13 oz. If over 13 oz. I’ll ship Priority Mail or Parcel Post. Note that I won’t know the actual shipping cost until I finish the project.

All sewn pieces are shipped with a lavender sachet and care directions. I add the sachet because most items are shipped in plastic (which tends to have an unpleasant scent).

Refunds and Exchanges

Returns can only be accepted within 7 days after the sale. Commissioned or custom work can not be refunded or exchanged.

If you opted for shipping insurance and your item is damaged or lost, please contact the shipping provider.

If you didn’t have shipping insurance, I can’t refund or exchange any damaged or lost items.

Satisfaction

Artist shall make every effort to execute the work to the satisfaction of the client prior to completion. In the event, however, that the client might refuse to accept the work as executed (whether such refusal is reasonable or not), the client shall not be entitled to recover payment of the first installment.Ownership of the work and all rights therein shall remain with the artist.

Authenticity

All pieces here have been designed, created, and finished by myself. Each uniques piece will include care instructions.

Copyright and Reproduction Rights

The artist retains ownership of all rights for the completed work and any preliminary drawings, photographs, recordings, and mocks which may be created in connection with the execution of the work. Copies of finished work cannot be reproduced without written consent from the artist.

Estimate Price

All services (including materials, equipment, labor, and shipping) will be included in the estimate price. Client agrees to pay the total estimate price in two or three installments (unless other arrangements are made). The first payment is generally for the materials cost and the last payment is for the balance plus actual shipping costs. The client agrees to these terms when making the first payment. This payment is non-refundable. More detailed projects will include work in progress images showing the works progression from start to finish. The next or final payment/s shall be paid when proof of completion of the work is provided. The client shall pay the applicable sales tax, and shipping costs with the final payment.

Date of Completion

A date of completion will be agreed upon. If the work cannot be completed within such period, artist shall be entitled to extend the completion date for a reasonable period thereafter not exceeding a total of 60 days. If artist is unable to complete work on or before such extended completion date, client shall be entitled to refuse to accept the work without liability to pay the second installment. Client shall not be entitled to recover payment of the first installment. Ownership of the work and all rights therein shall remain with the artist.